Last updated: July 26th, 2023
If you use Tokenovate’s products or services, further information may also be provided in your contract with us. If you use the services of an organisation that is itself a customer of Tokenovate, please raise any data protection queries with them directly.
Your “Data” means any information about you which can help personally identify you, including, without limitation, your name, address, telephone number, email address, financial details, comments, and other information from which you can be identified and which you may disclose to us or otherwise via the Sites at any time.
When do we collect your Data?
How we use your Data
We use the Data we collect for the following purposes:
- To monitor, develop and improve the Sites and your experience; to process and deal with any complaints or enquiries made by you;
- To send you and keep you updated with information about existing and new services and special offers from us; and
- To send you information about related products or services of selected third parties that may be of interest to you.
- Carry out any other purpose for which the Data was explicitly collected.
Some of this Data may also be shared with our product or service providers or sub-contractors, in order for us to deliver our services.
We use Data for the above purposes where it’s necessary in our legitimate interest to do so, where we have a legal obligation or where you’ve provided your consent
To opt-out of receiving any information pursuant to these latter two cases, you can use the facility contained in any such communication or email us at firstname.lastname@example.org stating the method used to contact you and whom you do not wish to receive further communications from.
Will we pass on your Data to third parties?
For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau.
Please be aware that the Sites may link to other web Sites that may be accessed by you. We are not responsible for the data policies, content or security of the Sites. We do not have any control over the use to which third parties may put your Data where you choose to purchase products or services or otherwise to contact them via the Sites.
Transfer Outside the EEA
We do not knowingly collect personal information from children under age sixteen. Children under the age of sixteen are not permitted to use the Sites. We will delete any information later determined to have been collected from an underage user.
The Sites do not respond to “do not track” settings in browsers.
Grounds for Processing in the EU/EEA
If you are in the European Union and/or European Economic Area, to process your data lawfully we need to rely on one or more valid legal grounds. The grounds we may rely upon include: (1) your consent to particular processing activities. For example, where you have consented to us using your information for marketing purposes; (2) our legitimate interests as a business (except where your interests or fundamental rights override these). For example, it is within our legitimate interests to use your data to send you our electronic newsletter and product updates if you represent a corporate entity (unless you have unsubscribed); (3) our compliance with a legal obligation to which we are subject. For example, we have a duty to investigate and respond to complaints made against us and may need to process your personal information as part of such investigation; or (4) if you are a customer, or are representing a customer, because processing your personal data is necessary for the performance of a contract.
Your EU/EEA Data Protection Rights
Please contact us at email@example.com any time to exercise any of your data protection rights. Data protection law applicable to individuals in the European Union and/or European Economic Area provides individuals with certain rights, including the right to access, rectify, withdraw consent, erase, restrict, transport, and object to the processing of their personal information. Individuals also have the right to lodge a complaint with the relevant information protection authority if they believe that their personal information is not being processed in accordance with the law. Further information about your rights is set out below:
- Right to obtain a copy of your personal information. You may have the right to obtain a copy of the personal information we hold about you.
- Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. If we disagree and believe the information to be accurate and complete, we will advise you and include a notation on the record that you dispute the information’s accuracy. We will respond to your request to correct or supplement your personal information within a reasonable time period and, in any event, within any time period specified in relevant laws.
- Right to withdraw consent. You may, as permitted by law, withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
- Right to object to processing. You may, as permitted by law, request that we stop processing your personal information. You also have the right to ask us not to process your personal data for marketing purposes.
- Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
- Your right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority in the relevant country directly. In the UK, this is the Information Commissioner’s Office at https://ico.org.uk.
California Privacy Rights
Cal. Civ. Code § 1798.83 (2006) permits users of our websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org or write to us at Tokenovate Limited, C/O Max Accountants Ketton Suite, The King Centre, Main Road, Barleythorpe, Rutland, England, LE15 7WD.
Tokenovate Limited is a company registered under the laws of England and Wales, whose company number is 14042289 whose ICO Registration No. is ZB509326 and whose registered office is: C/O Max Accountants, Ketton Suite, The King Centre, Main Road, Barleythorpe, Rutland, England, LE15 7WD.